Policies

We want your time with us to be enjoyable and rewarding. Please read the following policies.

Choosing a Class:

The ages outlined for each music class have been chosen to best group children in a developmentally appropriate way. Please ensure your child is at least the minimum recommended age at the start of the term.

Program Guarantee:

We guarantee both the quality of the content and delivery of our Kindermusik programs. If after attending the first 5 Kindermusik classes you are not completely satisfied that the program will be of benefit to you and your child then we will gladly offer a refund of the remaining tuition fees. The home materials remain yours to keep.

Trial Classes:

Where vacancies exist, trial classes are allowed at the discretion of the director. Bookings are essential and you must attend 3 consecutive classes. The 3 class trial is $50 and a strict no refund applies.

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Class Sizes:

Our classes are small with an average of 8 children. A maximum of 12 children is allowed in any one class.

Fee Payment:

An enrolment will not be processed unless it is accompanied at least with the deposit. The deposit is not refundable if you change your mind. The balance of fees is due at the first class. Home materials will not be issued if the deposit has not been paid. Fees are prorated when commencing after the start of the term.

Absence:

Please do not bring a sick child to class. If you are unable to attend class due to illness or for any reason then we allow you to attend a class on another day if there is an equivalent available. All make ups must be made during the current term. NO refunds or credits will be given for missed classes

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Videos & Photos:

Due to privacy legislation and with respect to the enjoyment of others in the class we do not allow photographs or video recording. Please trun off your mobile phone.

Attendance of Non-Enrolled Siblings:

It is best for all concerned when you can give your full attention to your enrolled child. Please do not bring siblings unless they are content in a pram or stroller and will not disrupt other participants. There is a Family Time program designed for all children in the one family to attend together. Please consider this option if you cannot make other arrangements for non-enrolled children.

Food & Drink:

No food and drink is allowed in the classroom.

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